Portrait of Ida Gremyr

Quality Management

​​– trying to get it to work in a time of sustainability challenges, digitalization, and servitization. 

Online-seminar with Ida Gremyr, Professor, Technology Management and Economics, Chalmers.

Quality Management work is often well established in a quality department with associated quality professionals. These professionals are equipped with skills and knowledge to work with customer focus and continuous improvements in various forms. 

But the landscape is changing as more organizations offer their customers combinations of products and services, which challenge the traditional product-based definition of quality. Moreover, digitalization enables new means of interacting with customers that can drive improvements that benefit customers in terms of buyers and other stakeholders affected by, e.g., negative impacts on the environment. 

This talk presents contemporary quality professionals' profiles, challenges, and possibilities for development to support sustainability, servitization, and digitalization.

The lecture is part of the Production Area of Advance seminar series. See older seminars here.​

Link to seminar​  Password: 146131

Read more about Ida Gremyr

​Contact: Carina Schultz, Communications Officer, Production Area of Advance
Category Seminar
Location: Online
Starts: 16 November, 2021, 11:00
Ends: 16 November, 2021, 12:00

Page manager Published: Fri 22 Oct 2021.