The patient as innovation leader in the welfare system
It is increasingly common for patients and citizens to be invited to develop public services. It is now time to invite public and other actors to the patient’s lifeworld. With the patient as innovation leader in the welfare system, the starting point is their lived experience and unique life event knowledge.
Only with focus on the patient’s entirety – not organizations’ internal processes – the existing fragmented welfare system can be abandoned for a system that better supports the patient’s value creation. Within the present project, processes, tools and models will be developed and tested to enable patients to successfully lead innovation activities. At system level, this leads to the development and testing of structures and strategies that create favorable conditions for innovation. Center for Healthcare Improvement (CHI) at Chalmers University of Technology is leading the project. Other participating organizations include two nonprofit organizations in which patients and relatives drive innovations, two public service organizations focusing on patient involvement, social sustainability and equality, and two organizations with expertise in innovation facilitation and communication and dissemination. The project also seeks to broaden the innovation concept by explicitly integrating sustainability: by including diversity in the innovation process, better prerequisites are given to address unequal conditions and to reach health and well-being
- Region Västra Götaland (Public, Sweden)
- C.S. COMBINED SERVICES AB (Private, Sweden)
- Forum Patient (Non Profit, Sweden)
- Coinnovate (Private, Sweden)
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Senior Lecturer, Technology Management and Economics
Andreas Hellström is a Senior Lecturer at the Division of Service Management and Logistics. He is also Scientific Director of Centre for Healthcare Improvement (CHI). His research interests are:...
Project leader, Technology Management and Economics, Centre Director, CHI
Patrik Alexandersson works as director of the Center for Healthcare Improvement (CHI). In this role, the focus is on strengthening and improving ongoing and future collaborations with health care...
Affiliated researcher, Entrepreneurship and Strategy, Technology Management and Economics
Affiliated researcher at the Division of Entrepreneurship and Strategy, at the Department of Technology Management and Economics
Researcher, PhD, Technology Management and Economics
Erik Eriksson is a researcher in service and quality management in public organisations. The bulk of his research sits at the intersection of public management/administration and service management...