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Hendry Raharjo

Docent, Teknikens ekonomi och organisation

hendry.raharjo@chalmers.se +46317728181 Hitta till mig http://orcid.org/0000-0002-0420-3679

Hendry Raharjo är docent vid avdelningen Service Management and Logistics.

Undervisning
Publikationer
Samverkan och projekt

Senaste publikationer

2019
Relationship between patient costs and patient pathways

Författare: Sara Dahlin; Hendry Raharjo

Publiceringsår: 2019

Publicerat i: International Journal of Health Care Quality Assurance

Publikationstyp: Artikel i vetenskaplig tidskrift
Process Mining for Quality Improvement: Propositions for Practice and Research

Författare: Sara Dahlin; Henrik Eriksson; Hendry Raharjo

Publiceringsår: 2019

Publicerat i: Quality management in health care

Publikationstyp: Artikel i vetenskaplig tidskrift
2018
Drivers of audit client satisfaction in the external audit fieldwork

Författare: Jan Lenning; Ida Gremyr; Hendry Raharjo

Publiceringsår: 2018

Publicerat i:

Publikationstyp: Konferensbidrag (offentliggjort, men ej förlagsutgivet)
Exploring complaints by female and male patients at Swedish hospitals using a probabilistic graphical model

Författare: Erik Eriksson; Hendry Raharjo; Susanne Gustavsson

Publiceringsår: 2018

Publicerat i: Scandinavian Journal of Caring Sciences

Publikationstyp: Artikel i vetenskaplig tidskrift
Does the service quality of urban public transport enhance sustainable mobility?

Författare: Roberta Guglielmetti Mugion; Martina Toni; Hendry Raharjo; Laura Di Pietro; Samuel Petros Sebathu

Publiceringsår: 2018

Publicerat i: Journal of Cleaner Production

Publikationstyp: Artikel i vetenskaplig tidskrift
2017
Reconciling internal and external satisfaction through probabilistic graphical models: An empirical study

Författare: Flaminia Musella; Roberta Guglielmetti Mugion; Hendry Raharjo; Laura Di Pietro

Publiceringsår: 2017

Publicerat i: International Journal of Quality and Service Sciences

Publikationstyp: Artikel i vetenskaplig tidskrift
Exploring differences between private and public organizations in business excellence models

Författare: Hendry Raharjo; Henrik Eriksson

Publiceringsår: 2017

Publicerat i: International Journal of Operations and Production Management

Publikationstyp: Artikel i vetenskaplig tidskrift
2016
Awareness and attitude towards Green IS in Slovenian enterprises

Författare: Alenka Baggia; Alenka Brezavšček; Matjaž Maletič; Petra Šparl; Hendry Raharjo; Anja Žnidaršič

Publiceringsår: 2016

Publicerat i: Organizacija

Publikationstyp: Artikel i vetenskaplig tidskrift
Linkage between urban public transport quality and sustainable mobility

Författare: Roberta Guglielmetti Mugion; Martina Toni; Hendry Raharjo; Laura Di Pietro; Samuel Petros Sebathu

Publiceringsår: 2016

Publicerat i: Proceedings of the 18th QMOD/ICQSS conference, Rome, September 21-23, 2016. Italy, 2016

Publikationstyp: Paper i proceeding
The role of trust in e-tourism services

Författare: Roberta Guglielmetti Mugion; Hendry Raharjo; Laura Di Pietro; Martina Toni

Publiceringsår: 2016

Publicerat i: Proceedings of the 18th QMOD/ICQSS conference, Rome, September 21-23, 2016. Italy, 2016.

Publikationstyp: Paper i proceeding
Reconciling internal and external satisfaction through probabilistic graphical models: an empirical study

Författare: Flaminia Musella; Roberta Guglielmetti Mugion; Hendry Raharjo; Laura Di Pietro

Publiceringsår: 2016

Publicerat i: Proceedings of the 18th QMOD/ICQSS conference, Rome, September 21-23, 2016. Italy, 2016.

Publikationstyp: Paper i proceeding
Investigating lead time, cost and patient pathways of breast cancer care: a comparative study of four hospitals in Sweden

Författare: Sara Dahlin; Hendry Raharjo; Per Sjöli; Anna Genell; Katrin Gunnarsdottir

Publiceringsår: 2016

Publicerat i: International Forum on Quality and Safety in Healthcare, April 2016

Publikationstyp: Poster (konferens)
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital

Författare: Hendry Raharjo; Roberta Guglielmetti Mugion; Laura Di Pietro; Martina Toni

Publiceringsår: 2016

Publicerat i: Total Quality Management and Business Excellence

Publikationstyp: Artikel i vetenskaplig tidskrift
A life cycle approach to robust design methodology

Författare: Vanajah Siva Subramaniam; Ida Gremyr; Hendry Raharjo; Bolennart Svensson

Publiceringsår: 2016

Publicerat i: International Journal of Productivity and Quality Management

Publikationstyp: Artikel i vetenskaplig tidskrift
2015
Exploring the mediating role of affective and cognitive satisfaction on the effect of service quality on loyalty

Författare: Markus Hartono; Hendry Raharjo

Publiceringsår: 2015

Publicerat i: Total Quality Management and Business Excellence

Publikationstyp: Artikel i vetenskaplig tidskrift
Excellence Models in the Public Sector - Relationships between Enablers and Results

Författare: Hendry Raharjo; Roberta Gugliemetti Mugion; Henrik Eriksson; Ida Gremyr; Laura Di Pietro; Maria Franscesca Renzi

Publiceringsår: 2015

Publicerat i: International Journal of Quality and Service Sciences

Publikationstyp: Artikel i vetenskaplig tidskrift
2014
A Framework for Developing and Assessing Eco-innovations

Författare: Ida Gremyr; Jutta Hildenbrand; Steven Sarasini; Hendry Raharjo

Publiceringsår: 2014

Publicerat i: Eco-Innovation and the Development of Business Models

Publikationstyp: Kapitel i bok
The Relationships between Enablers and Results in Excellence Models: Learnings From Italy And Sweden

Författare: Roberta Guglielmetti Mugion; Hendry Raharjo; Henrik Eriksson; Laura Di Pietro; Ida Gremyr; Maria Francesca Renzi

Publiceringsår: 2014

Publicerat i: Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014

Publikationstyp: Paper i proceeding
What can we learn from Swedish Quality Award? An empirical investigation of the causal relationships

Författare: Hendry Raharjo; Henrik Eriksson

Publiceringsår: 2014

Publicerat i: Presented at the 2014 International Conference on Industrial Engineering and Operations Management

Publikationstyp: Paper i proceeding
Exploring the Mediating Role of Affective and Cognitive Satisfaction on the Effect of Service Quality on Loyalty

Författare: Markus Hartono; Hendry Raharjo

Publiceringsår: 2014

Publicerat i: Proceedings of 17th QMOD conference on Quality and Service Sciences ICQSS, Prague, September 3-5, 2014. Czech Republic, 2014

Publikationstyp: Paper i proceeding
Attitudes toward quality improvement among healthcare professionals: Lessons from a hospital-wide quality initiative

Författare: Kristian Siverbo; Henrik Eriksson; Hendry Raharjo; Michaela Moonen

Publiceringsår: 2014

Publicerat i: International Journal of Quality and Service Sciences

Publikationstyp: Artikel i vetenskaplig tidskrift
Adapting the Robust Design Methodology to support sustainable product development

Författare: Ida Gremyr; Vanajah Siva Subramaniam; Hendry Raharjo; Thong Ngee Goh

Publiceringsår: 2014

Publicerat i: Journal of Cleaner Production

Publikationstyp: Artikel i vetenskaplig tidskrift
2013
Developing, evaluating and assessing eco-innovations based on Life Cycle Assessment and Quality management approach

Författare: Jutta Hildenbrand; Ida Gremyr; Steven Sarasini; Hendry Raharjo

Publiceringsår: 2013

Publicerat i: 6th International Conference on Life Cycle Management

Publikationstyp: Paper i proceeding
Decision support system for Warfarin therapy management using Bayesian networks

Författare: Barbaros Yet; Kaveh Bastani; Hendry Raharjo; Svante Lifvergren; William Marsh; Bo Bergman

Publiceringsår: 2013

Publicerat i: Decision Support Systems

Publikationstyp: Artikel i vetenskaplig tidskrift
Training of healthcare professionals in quality improvement

Författare: Kristian Siverbo; Henrik Eriksson; Hendry Raharjo; Michaela Moonen

Publiceringsår: 2013

Publicerat i: Proceedings of the 16th QMOD-ICQSS conference. pp. 123-135.

Publikationstyp: Paper i proceeding

Gå till Chalmers publikationsbibliotek

Publicerad: ti 10 jan 2017.